Twistar is an innovative new type of customer feedback device that allows companies to connect deeply with their customers and easily collect relevant, useful data.
Watch our film
We will get in touch with you shortly
Twistar is an innovative new type of customer feedback device that allows companies to connect deeply with their customers and easily collect relevant, useful data.
We started with an amazing opportunity, a real-world challenge, and this led us to the creation of Twistar. Join us on the journey…
Design and launch customer surveys that ask the questions important to your business. Obtain real-time business intelligence and actionable customer insight.
Airport Lounge
Bar
Bus
Cafe
Classroom
Focus Groups
Government
Hotel
Meetings
Research
Restaurant
Taxi
Trail
Waiting Rooms
Twistar provides clean, concise and real-time customer experience insight, allowing your business to view historical performance data and identify potential problems in-the-moment.
Twistar is voice-enabled and our proprietary Emotional Artificial Intelligence engine is capable of working alongside customer surveys to gauge satisfaction levels.
Twistar is designed to work straight out of the box (like all good pieces of tech). Survey, questions, graphics and campaigns can easily be edited to fit Twistar to your brand.
The device can easily and quickly be applied to various branches of your organisation via our central admin console. The sky’s the limit.
You can customise the device to perfectly suit your brand personality. A range of materials and finishes are available to work in tandem with your brand personality.
Black & Copper
Deep Black
Maple & White Ceramic
Space Grey
Walnut & Chrome
Securing this collected data is, naturally, paramount. Twistar is designed to ensure that data is collected, analysed and presented in both a valuable and completely confidential way.
For more detailed information about how you can partner with Twistar and offer our products and services to your client network, just click here.
Twistar demonstrated through rigorous examination that their product can support its clients with breakthrough insights into their guests and visitors.
Yousuf Lootah, Executive Director, Tourism Development & Investments, DTCM
Twistar lets our clients collect customer experience data very close to the experience itself, which gives us high quality data we use to predict behaviours and improve experiences.
Kaj van de Loo Chief Product Officer, Foresee
We are really excited to see where Twistar can help us solve problems and enhance the guest experience.
Sandra Schulze-Potgieter, Vice President Premium & Select Brands - Marriott International
